![]() ![]() Hoewel all content met de grootste zorg is gecreërd, kan niets op deze pagina direct worden aangenomen als juridisch advies, noch is er een advocaat-client relatie van toepassing. Download Call Center Project Plan Microsoft Word (. It also maintains database of their employees, employees’ salary, attendance, details of their customers, and many. The basic services include Hardware and Software of a computer. Kenneth Phillips Courses Plus Student 10,188 Points Posted Ma1:44am by Kenneth Phillips. This ‘Call Center cum Service Center’ manages all the online queries, all the records of their customers, services details as well as provides technical support. Join thousands of Treehouse students and alumni in the community today. ![]() ![]() Version date brief summary of changes from previous version Table of Contents 1 Introduction 1 1.1 Document Purpose 1 1.2 Associated Documents 1 1.3 Call Center Project Plan Maintenance 1 2 Project Scope 2 2.1 Outline of Client s Objectives 2 2.1.1 Objectives 2 2.1.2 Success Criteria 2 2.1.3 Risks 2 2.2 Outline of Organization Objectives 2 2.2.1 Objectives 2 2.2.2 Success Criteria 2 2.2.3 Risks 2 2.3 Definitive scope statement 2 3 Deliverables 3 3.1 To client 3 3.2 From client 3 4 Project Approach 4 4.1 Project Lifecycle Processes 4 4.2 Project Management Processes 4 4.3 Project Support Processes 4 4.4 Organization 4 4.4.1 Project Team 4 4.4.2 Mapping Between Organization and Client 4 5 Communications Plan 5 6 Work Plan 6 6.1 Work Breakdown Structure 6 6.2 Resources 6 7 Milestones 7 8 Performance and Metrics 8 9 Risks, Constraints, Assumptions 9 9.1 Risks 9 9.2 Constraints 9 9.3 Assumptions 9 10 Financial Plan 10 11 Other 11 11.1 Open issues 11 11.2 Other 11 A. Thinking to start your own call center This video explains call center project map and step-by-step business plan to start your own call center. Call center execution system project Description: Call center execution system project is useful for BPO organizations for maintaining and organizing details of customers information, employee behavior with clients, employee log in details, roaster details and clients information. Collaborate here on code errors or bugs that you need feedback on, or asking for an extra set of eyes on your latest project. However, you will need enough information to convince your stakeholders (including yourself) that the project has a well-founded plan.) Call Center Project Plan Client: client name Project Name: project name Project Manager: project manager s name Synopsis: explain if this is an initial plan, covers only part of the project, valid only until a certain date, etc Version: version number, such as Draft V0.1, Final V1.0, etc Issue Date: issue date Distribution: document distribution list Prepared by: document author(s) Authorized by: Title / Name. ![]()
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